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What is your return policy?

You can send us all your unused items apart from of lingerie and underwear within 7 days of receiving them by using the return slip on the back of your delivery note and by returning to your customer space at fashioneer.eu

The shipping costs must be covered by the sender and will not be reimbursed by fashioneer.eu even if the deliveries were free.

Please contact us for your product return address.

Items must be returned within 7 days, new and unused, complete, and in the original packaging (original) without being damaged. Otherwise, the article is deemed used and therefore no refund. Eg, adhesive patches, silicone pads, stockings, pantyhose, socks, cosmetics, hosiery, socks, underpants, underpants, bra, these listed items and other underwear can not be returned.). the wishes of the consumer or for him, as well as goods which are rapidly perishable, worn or obsolete, can not be returned.

Cosmetics and skincare products as well as some jewelery and items sold with a security seal can not be returned unless they prove to be defective.

International orders placed on our site can not be returned until confirmed with our customer service for reason and exact way of return.

As soon as the returns are received, they are credited to your account and automatically refunded (within 30 days) on the credit card used for the order. Money back by money order is not possible.

Paypal customers *

Buying online is even easier with Paypal. That's why we chose them as our online payment partner.
It is your responsibility to properly pack the goods to be returned to avoid any damage during transport. We advise you to send the goods as recommended to prove the shipment of the goods in case of loss of the shipment. Keep your proof of shipment until you receive a confirmation that we have accepted the package